Quick summary
Nothing is shipped. Everything we sell is an online service, delivered through our app and by call, so there are no shipping charges, no delivery wait and nothing to exchange.
01What we sell
- Clinical programmes: a personalised diet plan and dietitian support from Dt. Krishi, delivered in our app and on calls.
- Consultations and plan reviews with Dt. Krishi, by phone or video call.
- App tools (NutriPath, NutriBook, NutriCure, VaultWise, ShopWise and SpendWise), used in our app at app.nutriphysician.in.
We do not sell or ship any physical goods.
02When you get it
- App tools: open in the app as soon as your payment goes through.
- Clinical programmes: show in the app as soon as your payment goes through. You then pick your start date in the app.
- Consultations and plan reviews: we arrange the call with you after you book.
03Shipping charges and delivery area
There are no shipping or delivery charges. Our services are available anywhere you can use the internet. Prices are in Indian rupees (INR).
04Returns and exchanges
As nothing physical is sold, there is nothing to return or exchange. For cancelling a plan or asking for a refund, please see our Cancellation & Refund Policy.
05If something does not show up
If a plan or tool you paid for does not show in the app, write to support@nutriphysician.in with your payment ID (it is in the receipt from Razorpay), and we will sort it out.
06Contact
See our Contact Us page for every way to reach us.
Questions?
Write to us, or message us on WhatsApp.